Welcome to ellatona.com. These Terms & Conditions govern your use of our website and services. By accessing or using this website, you agree to comply with and be bound by the following terms. Please read them carefully.
1. General
Ellatona (“we”, “our”, “us”) operates this website. These Terms apply to all visitors, users, and customers who access or use the website.
2. Acceptance of Terms
By accessing this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
3. Products & Orders
– All products are subject to availability.
– We reserve the right to discontinue or modify products without prior notice.
– Placing an order does not guarantee acceptance. We reserve the right to cancel any order if necessary.
4. Pricing
– All prices listed are in Indian Rupees (₹).
– Prices may change without prior notice.
– We are not responsible for typographical pricing errors.
5. Payment Policy
– We accept secure online payments including UPI, Debit Card, Credit Card, and Net Banking.
– Full payment must be completed before order processing.
– Cash on Delivery (COD) is not available.
6. Shipping & Delivery
– Orders are usually processed within 1–2 working days after payment confirmation.
– Estimated delivery time is 3–7 business days depending on location.
– Delivery delays caused by courier services are beyond our control.
7. Returns & Exchanges
– Returns or exchanges are accepted within 7 days of delivery.
– Products must be unused and in original packaging with tags intact.
– Refunds or exchanges will be processed after inspection.
8. User Responsibilities
You agree to provide accurate information while placing an order and maintain confidentiality of your account details.
9. Intellectual Property
All content on ellatona.com including logos, images, text, and designs are the property of Ellatona and may not be used without permission.
10. Limitation of Liability
Ellatona shall not be liable for any indirect or consequential damages resulting from the use of our website or products.
11. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.
12. Contact Information
If you have any questions regarding these Terms, please contact us:
Email: contact@ellatona.com
Phone / WhatsApp: +91 998-844-0081
Experience the Elegance of Ellatona.
Now that you’re familiar with our policies, discover handbags crafted with quality, precision, and timeless design.